Return and Refund

Unfortunately, we cannot exchange any articles. The purchase amount of all the returned items will be reimbursed as soon as our Distribution Centre has received them. If you wish to exchange any articles, please place a new order.

All Parmar Apparel purchases have a 60-day return policy and must be returned in the country of purchase. 

Don’t take tags and/or labels off

The product must be unused and not damaged

Returning underwear and/or face mask is not accepted

Items that have not been worn and that still have the original label and packaging may be returned within 60 days after receiving them. You may try on the items (with the exception of underwear and face masks) to see whether they fit and if the model meets your expectations. You cannot exchange items.

All Parmar Apparel purchases have a 60-day free return policy.

Visit our return portal. Submit your order number and email address, you will then be asked to select the item(s) you want to return and be able to download your return label. You can return your order at a FedEx Service Point.

Yes. Please put the items you want to return in sturdy packaging (cardboard box) so they will not be damaged.

To generate a new return label, please visit our return portal. Submit your order number and email address, you will then be asked to select the item(s) you want to return and be able to download your return label.

Your refund will always be issued back to your original payment method.

Once we receive and process your return in our warehouse, it will take up to 5 days for the refunded amount to be available back to your original payment method. 

You can generally expect to receive your refund within 7-12 days after you hand your parcel to the carrier or a drop-off location.

Please allow an extra 3 days during sales and high season periods (e.g.: Black Friday, Cyber Monday, Christmas and New Year).

NOTE: Parmar Apparel will never send you an SMS or email asking you to confirm your information for a refund.